You fill in a form to “compare removal quotes”, and within the hour several companies you have never heard of call you. That is no coincidence: it is how a quote platform normally works.
These websites make it quick to compare. But you should know who receives your request, who pays to get it, and what you gain by contacting a local removal company directly.
How a removal quote platform works
A quote platform is not a removal company. It is an intermediary: it collects your request and passes it on to partner companies, which then make you an offer.
For you, the service is free. It is the companies that pay for it, in different ways depending on the website:
- Subscription. The company pays monthly or yearly for access to requests. This is the model used by Renovero, a tradespeople platform belonging to Swisscom Directories, with subscriptions from 125 to more than 200 francs a month, and by Mon Devis Pro, which offers companies one- or two-year subscriptions.
- Pay per request. The company pays for every quote request it receives, whether or not it wins the job. This is what Déménagement-365 advertises to movers: “payment per quote request received”.
- Commission. Less often, the platform takes a share of the price of the move.
What is more, the platform sends the same request to several companies at once: five quotes with Movu, up to six with Déménagement-365.
This information comes from these platforms’ websites, consulted in November 2026.
What happens to your contact details
By submitting the form, you agree that your name, phone number, addresses and the details of your home will be passed on to several companies. In practice:
- You do not choose who contacts you. The platform selects the companies, from among those that pay it.
- You are contacted several times. Each company has paid for your request and therefore wants to make it pay: calls, emails, reminders.
- The quote is often done remotely. Without a visit, the company estimates the volume from a form. As a result, nasty surprises come on moving day.
That is why, before sending a request, you should read the website’s privacy policy: it must state who your data is passed on to. Swiss data protection law gives you the right to know.
Who pays in the end?
A subscription, a purchased contact or a commission are costs for the removal company. Like all its costs, they end up in its prices, or in the time it can devote to each customer.
In addition, these platforms invest heavily in online advertising. When you search for “removals Lausanne”, they often appear before local companies. You think you are contacting a removal company, when in fact you are contacting an intermediary that will pass your request on, for a fee, to that same removal company.
For a local company, the choice is simple: pay for access to customers who were already looking for it, or rely on those who take the trouble to contact it directly. The one that pays then has to make every purchased request pay off. So it often saves on the home visit and prepares its quote remotely.
The advantages of requesting a removal quote directly
- A single point of contact. Your details stay with the company you chose.
- A visit or a precise inventory. The quote is based on your actual home, not an estimate.
- A price with no middleman. Nothing is paid to a third party for obtaining your contact details.
- A company you can check. Address, commercial register, insurance, reviews: you know who you are entrusting your belongings to.
- Offices where you are welcome. At Eurêka, you can come and ask questions and meet the team at our premises in Lonay. Our addresses and opening hours are listed under Contact.
Comparing is still a good idea. Two or three quotes requested directly from local removal companies are enough, and you stay in control of your data.
At Eurêka, your quote request stays with us
When you ask Eurêka Déménagements SAfor a quote, it is our team that replies, and nobody else. We do not sell or pass on your contact details. For a private move as well as for a business relocation, the people who will do the work prepare the quote themselves, in Lausanne, Morges, Yverdon and throughout the canton of Vaud.
You can also estimate your volume yourself with our calculator.
Frequently asked questions
Are removal quote platforms really free?
Yes, for you. It is the partner companies that pay, by subscription, per request received or by commission. This cost is therefore part of their overheads.
Why do several companies call me after a single request?
Because the platform passes your request to several partners at the same time, so each one tries to reach you first.
How can I find a removal company without using a platform?
Start with word of mouth: ask your family, friends, neighbours or your property manager which removal company they recommend. Then look for an established company near you, check its listing in the commercial register on zefix.ch and ask it for a written quote after a visit.