Privacy policy
1. General
The website www.eureka.ch (hereinafter: the “platform”) is operated by Eurêka Déménagement Sàrl, based in Lonay VD (hereinafter: “Eurêka”).
Eurêka attaches great importance to protecting your data. This policy identifies the types of personal data we may collect, why we collect them and how we may use them. It also provides key information about your rights, in particular how your personal data can be accessed, changed or deleted.
This policy complies with applicable Swiss and European law.
Eurêka reserves the right to amend this policy at any time, in particular to reflect changes in the applicable legal framework. We therefore recommend that you consult this page regularly.
Current version: 26 June 2018.
2. Acceptance of the privacy policy
By using the platform, you tacitly consent to the collection and processing of personal data in accordance with this privacy policy.
Use includes browsing (section 3) and entering data in our forms (section 4).
3. Cookies
We use cookies to make our platform easier to use, to tailor it to your needs and to improve the impact of our advertising. Cookies are small pieces of information sent to your browser and stored on your hard drive. They are harmless to your computer.
You can set your browser so that cookies are not stored. You can also delete stored cookies via your browser menu. However, blocking or deleting cookies may limit access to certain functions and make the platform less user-friendly.
Eurêka uses cookies as part of web analytics services to identify ways of improving the platform. The information collected, such as your IP address and browser type, may be transmitted in anonymised form to a server of the web analytics service in Switzerland or abroad, where it may be stored and processed.
In particular, Eurêka uses the Google Analytics web analytics service.
4. Data provided through our forms
Users may be asked to provide certain personal data when filling in the forms offered on the platform. Entering these data is necessary for Eurêka to process the user’s request.
Saving and sending data through these forms implies tacit consent to their processing in accordance with this policy.
5. Processing of personal data
Personal data are collected and processed for the purposes described in sections 3 and 4 of this policy.
Your personal data allow us, on the one hand, to provide you with services, perform our contractual obligations, send you invoices, promote products and services that may interest you, or communicate with you generally when necessary; and on the other hand, to analyse our customers’ behaviour over time and improve our services.
Eurêka keeps a written record of the processing of personal data handled on the platform.
6. Retention period for personal data
Unless otherwise required by law or regulation, Eurêka undertakes to keep these personal data for a maximum of three years from the last contact with the user, whether initiated by Eurêka or by the user (e.g. sending a form).
At the end of this period, or if users exercise their rights, Eurêka undertakes to destroy any copy of users’ personal data in its possession.
7. Disclosure of personal data to third parties
Only Eurêka staff have access to your personal data in non-anonymised form. Eurêka is under no circumstances authorised to sell, give, rent or exchange your personal data with third parties other than as provided for in this policy.
In certain clearly defined cases, the law may require us to disclose your personal data to a government authority or court that requests it.
Your personal data may also be disclosed to third parties acting on our behalf, in line with the purposes for which they were originally collected. In all cases, these third parties are bound by this privacy policy on the same terms as Eurêka.
8. Security of personal data
Eurêka has technical measures in place to prevent the loss, misuse, unauthorised access, disclosure, alteration or deletion of your personal data. These measures reflect the current state of the art.
9. Server location
Eurêka stores your personal data on servers located in Switzerland.
10. Users’ rights over their personal data
You may at any time request and obtain access to your personal data recorded through our platform. You may request and obtain precise information about their origin, the recipients to whom they are disclosed and the purpose of their processing. You may request and obtain the correction, deletion or blocking of your data. You may withdraw your consent to the use of your personal data at any time, which will end that use unless there are legal grounds to the contrary. You may withdraw your consent to the recording and storage of your personal data at any time, which will lead to their deletion unless there are legal grounds to the contrary.
If you have any questions about this policy or wish to exercise any of the rights mentioned above, please contact us by email at the following address: eureka[at]eureka.ch
Eurêka undertakes to reply as soon as possible and at the latest within one month of receiving the request.